Help and support from the Lance team

Completing Your KYC

All you need to know about verifying your identity on Lance

Written by Temidayo Awosanmi

Why KYC matters

Completing your KYC (Know Your Customer) is a standard requirement to confirm your identity, protect your account, and keep the platform safe for everyone. Without KYC, you cannot access loans or lending features.

How to complete your KYC

  1. Open your Lance Credit website on your mobile or desktop device and go to Complete KYC. You will see a drop-down of steps to be completed.
  2. Provide your Bank Verification Number (BVN).
  3. Upload a valid government-issued ID (e.g., NIN, voter’s card, passport, or driver’s license).
  4. Follow the other necessary prompts to capture your details accurately.

Once submitted, your documents will be verified quickly. If anything is unclear, we may ask you to re-upload.

What’s next?

When your KYC is complete, you can link your bank account and prepare to start borrowing or lending within your network and Lance.

Note: Make sure the details you provide match your bank records to avoid delays.


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